Privacy policy

Welcome to Qivii (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from qivii.com (the “Site”).

By using our Site and Services, you agree to the collection and use of information as described below.

1. Information We Collect

We collect the following types of information:

Personal Details: Your name, email, phone number, billing and shipping address.
Order Details: Products ordered, payment confirmation, and transaction details.
Account Information: Login credentials and preferences (if you create an account).
Usage Data: Information collected through cookies and similar technologies (e.g., IP address, browser type, time on site, and browsing activity).

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Communicate order updates and marketing offers (if subscribed).
Improve our website and personalize your shopping experience.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We may share your information with:

Service Providers such as Shopify, payment processors, and shipping partners.
Marketing Partners (for personalized offers and ads).
We do not sell or rent your personal data.

4. Cookies

We use cookies to enhance your browsing experience and analyze website traffic.
You can disable cookies in your browser settings, but some site functions may not work properly.

Learn more about Shopify cookies here: Shopify Cookie Policy.

5. Data Retention

We retain your data as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data anytime.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your data.
Request correction or deletion.
Withdraw consent for marketing communications.
Opt out of targeted advertising.

To exercise these rights, contact us at support@qivii.com.

7. Data Security

We use appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. International Transfers

Your information may be processed outside your country (including in the U.S.) by our service providers, always under secure and lawful conditions.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Qivii
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: support@qivii.com