Do you ship worldwide?

Yes,Enjoy Global Delivery on All Orders with Free Shipping Worldwide.

what if my item will out of stock after order?

If that is the case, we will inform you about the further selection process. Additionally, if you are not satisfied with the final selection, we will assign you a store credit that you can use indefinitely.

What fabrics are commonly used in women's ethnic wear?

Women's ethnic wear like sarees, lehengas, salwar suits, and co-ord sets are made from fabrics such as silk, cotton, georgette, chiffon, velvet, organza, and net . Each fabric is chosen based on the outfit's design, comfort, and occasion.

How do I choose the right size for my outfit?

We provide a detailed size chart for all clothing items. You can refer to it for accurate measurements. For semi-stitched or unstitched outfits , you can get them tailored as per your size preference.also you can use this form to get the correct size.

Are these outfits ready-to-wear or do they require stitching?

It depends on the outfit type. salwar and co-ord sets are usually ready-to-wear , while lehenga cholis and saree may come as semi-stitched or unstitched , allowing for custom tailoring. Please check the product details for specific information.

How do I take care of traditional clothing like sarees and lehengas?

To maintain the fabric quality and embroidery: Dry clean only for heavy embroidered outfits like lehengas and sarees. Gentle hand wash or machine wash (as per fabric care instructions) for cotton salwar suits and co-ord sets. Store in a garment bag to prevent dust and maintain fabric freshness.

What is the return and exchange policy for ethnic wear?

Return policies differ based on the product. Ready-to-wear outfits typically offer a return/exchange option, while custom-stitched or made-to-order outfits are usually non-returnable. Ready-to-wear Lehenga Choli & saree cannot be returned unless the order is incorrect, as we manufacture them made-to-order. Kindly review the return policy mentioned on the product page before making a purchase.

How long will it take to get my orders?

standard shipping 12-25 business days express shipping 8-11 business days

how can i contact you?

You can contact us via email at support@qivii.com or directly from the product page icon via WhatsApp. We will respond within 48 hours, guaranteed.

can i customize every outfit?

Currently, customization options are available exclusively for sarees and lehenga cholis.

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